The CRM module gives you to ability to perform an end-to-end tracking of your customers’ journey, thereby providing a 360° view of your individual and corporate customers.

Key features


  • Birds-eye view of customer with robust search options.
  • Automatic tracking of customer interactions (ANOUD+, Email, SMS, Calls, etc.)
  • Automatic task allocation to call centre agents for quotation, renewal follow-ups, complaints etc.
  • Live Dashboards and Agent Performance Analysis
  • CISCO Telephone System (Call popups, Click to Call, Call Metrics, etc.) Integration
  • API’s for leads integration

How you gain from it


  • Improved sales/revenue with automatic follow-ups
  • Efficient customer service with their interaction
  • Virtual call management

The HRMS module gives you the ability of acquiring, storing, analyzing and distributing information in your organization

Key features


  • Employee Self-service portal (HR & Admin Services)
  • Payroll Management
  • Employee Performance Management System
  • Timesheet & Attendance Management
  • Organization information sharing platform (Publish policies &manuals, newsfeed, newsletter, photo/video gallery)
  • HR & IT Helpdesk

How you gain from it

  • Transform Organization into paperless office
  • Improve efficiency of Internal processes